From the New York Times Bestselling Author- Proven Methods for Getting Customers to Buy
This fully revised and updated edition of Ferdinand Fournies's classic on sales from the customer's point of view covers all the latest developments in business innovation and customer relations. Why Customers Don't Do What You Want Them to Do... ignores gimmicks and tricks, giving you specific actions that dramatically raise the odds of your customer doing the “buying things”-and placing the order. This results-focused guidebook presents 24 solutions to common selling problems and customer objections, helping you move beyond them to
Why Customers Don't Do What You Want Them to Do... gives you practical strategiesto move to the close with the fewest number of calls by getting customers to do whatyou want-when you want-at each stage of the sales process.
“One of the better and more useful-and unique-books on selling.”-Booklist
"synopsis" may belong to another edition of this title.
Ferdinand F. Fournies was an internationally acclaimed business consultant and bestselling author. An expert in management and sales techniques, Fournies consulted to companies around the world, including Kodak, Merck, Hewlett Packard, and 3M.
"About this title" may belong to another edition of this title.
Shipping:
US$ 3.00
Within U.S.A.
Book Description Paperback. Condition: new. Brand New Copy. Seller Inventory # BBB_new0071486224
Book Description Paperback or Softback. Condition: New. Why Customers Don't Do What They're Supposed to and What to Do about It 0.67. Book. Seller Inventory # BBS-9780071486224
Book Description Condition: New. Seller Inventory # ABLIING23Feb2215580013102
Book Description Condition: New. Seller Inventory # I-9780071486224
Book Description Paperback. Condition: new. Buy for Great customer experience. Seller Inventory # GoldenDragon0071486224
Book Description Condition: New. Book is in NEW condition. 0.65. Seller Inventory # 0071486224-2-1
Book Description Paperback. Condition: new. New. Seller Inventory # Wizard0071486224
Book Description Paperback. Condition: new. New Copy. Customer Service Guaranteed. Seller Inventory # think0071486224
Book Description Paperback / softback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days. Seller Inventory # C9780071486224
Book Description Softcover. Condition: New. Special order direct from the distributor. Seller Inventory # ING9780071486224