Underneath It All: Post Graduate Level Revelations Lift Assistants to New Heights - Softcover

Joan Burge Founder and CEO, Office Dynamics *Visionary* Joan Burge, a renowned author and administrative expert, has been a visionary for administrative training and development since 1990. One of the first to venture into the administrative training industry, she has become an international administrative expert, trainer, author, and consultant. With more than 36 years of experience in the administrative field, as well as in training, speaking, consulting, and entrepreneurship, Joan Burge equips executive assistants, administrative assistants, secretaries and office support professionals to move beyond task work to higher-level functions that meet the ever-changing demands of today s workplace. *Architect and Course Developer* Joan Burge is best known for her highly-acclaimed Star Achievement Series®, a 12-part Certification and Designation (CEAP) training program designed to promote Star Performance among administrative, support and front-line staff. She is the creator and host of the Annual Conference for Administrative ExcellenceTM, the World Class AssistantTM Certificate program, and more than 40 customized workshops and seminars for administrative professionals. *Author* Joan s new release (2009)Underneath It All . . Postgraduate Level Revelations Lift Administrative Assistants to New Heights joins her groundbreaking book, Become an Inner Circle Assistant, 3 other books and 15 workbooks. She is the editor of Monday MotivatorsTM weekly e-zine and author of the Joan Burge BlogTM updated weekly with fresh content and has been published in more than 100 trade journals. Joan Burge is a featured writer with AdminSecret.com providing monthly articles and is an industry expert providing regular insights to OfficeArrow.com. *Trainer and Professional Speaker* Joan takes her career seriously. She has mastered combining platform skills with facilitation skills to deliver dynamic workshops, seminars, keynotes, and programs. *Premier Clients* Joan s never-ending quest for providing top-notch educational programs has earned the respect of premier clients like: Cisco, Boeing, Humana, Sunoco, Nokia, Procter & Gamble, Rockwell Collins, National Security Agency, Nationwide Insurance, The Children s Hospital of Philadelphia, and Plante & Moran PLLC. *Executive Perspective* Joan often consults with executives to ensure they are fully utilizing the talents of their assistants, providing insight on ways they can improve their overall working relationships for greater effectiveness and productivity. *Active Learner* She is a member of the American Society for Training & Development, the National Speakers Association Las Vegas Chapter, the Southern Nevada Human Resource Association, and the Las Vegas Chamber of Commerce. *Hands-on Experience* Before starting Office Dynamics, Ltd., Joan was an administrative professional for 20 years in 12 different companies in 5 states. She worked her way up from receptionist to assisting CEOs, serving in a variety of industries ranging from small businesses to Fortune 500 companies.